Frequently Asked Questions

Please call our office. If you had your container out on the curb by 6am on your pick-up day, we will send a truck back by your house at no charge. If your container was not out, we will send a truck to empty your can and charge you our “Go Back” fee.

Yes! We provide service on your regularly-scheduled service day 51 weeks a year, so most holidays will not interrupt your service day, “When in doubt, put it out!” Be sure to have your cans out by 6am as our drivers may be around to empty your containers earlier than usual. The only week that is interrupted is Christmas Week. Learn more about this year’s Christmas schedule.

Service is based on a level container (the lids must completely close.) Overfull containers and additional bags will be charged per pick-up. Our trucks have cameras on them to document your extra garbage. If your container is overfull the driver will empty it after taking a picture and add the extra charge to your account.

We offer temporary 3 and 4-yard bin service. Learn more about Rent-A-Bins. If you are doing a very large project and plan on having more than just a few yards of garbage you can alternatively contact Paso Robles Roll-Off, Inc.

IWMA Buy Back List
(805) 782-8530

SA Recycling
(805) 227-1090

Visit our Recycling list for more information.

Hazardous waste can be dropped off at Paso Robles Landfill on Saturdays from 11am–3pm with the exception of holidays and rainy days.

It is open to all residents of San Luis Obispo County free of charge (up to 15 gallons or 125 pounds). Small businesses must first call (805) 782-8530.

Unacceptable waste includes: explosives (ammunitions), compressed gas cylinders (less than 20 gallons), radioactive waste, contaminated soil.

City of Paso Robles: Guide to Hazardous Waste

Integrated Waste Management Authority
(805) 782-8530

CalRecycle
(916) 322-4027

If you would like us to automatically debit your savings or checking account on the 10th (or the first business day after) each month, this program is for you. Customers enrolled in the program still receive a paper bill but it will have a message saying “AutoPay Do Not Pay”.

In order to enroll in our automated ACH payments program you need to complete an application form that gives us permission to debit your bank account. Contact our office and we will mail/fax you a copy of the form to fill out.

We can process your credit card on the first business day of each month for your total bill amount. This program is similar to the ACH AutoPay program except we use either your VISA or MasterCard as your payment source. You will continue to receive a paper bill and it will have a message on it saying “AutoPay Do Not Pay”. Enroll for credit card autopay online or contact our office.

These programs are ideal for those who do not want to worry about late payments or the hassle of mailing or hand-delivering a payment.

We mail our residential billing on the first business day of every month. Charges are due upon receipt and are delinquent after the 25th of the month.

Commercial customers are billed on the last business day of the month for the services rendered during that month. Charges are due upon receipt and are delinquent after the 15th of the month.